PRIVACY POLICY – FLID DELIVERY STORE

The Controller applies technical and organisational measures ensuring data protection in accordance with the GDPR.

The purpose of this privacy policy (hereinafter: the “Policy”) is to define the rules and conditions for processing personal data originating from natural persons (hereinafter: the “User” or “you”) who are users of the Flid Shop online store (hereinafter: the “Flid delivery Store”) available on the website, as well as personal data of other persons (including our business partners and their representatives, and persons who contact us in other matters), provided by post, electronically, by telephone, in person at the Controller’s registered office, or in any other manner.

The Policy also contains information about the rights of natural persons in relation to the processing of their personal data.

PERSONAL DATA CONTROLLER

The controller of your personal data is West Foods Sp. z o.o., with its registered office in Ożarów Mazowiecki, ul. Poznańska 98, Bronisze, 05-850 Ożarów Mazowiecki, entered in the register of entrepreneurs kept by the District Court for the city of Lublin in Lublin with its seat in Świdnik, 6th Commercial Division of the National Court Register, under KRS number 0000861169, NIP 7123408469, REGON 387245871, share capital of PLN 5,000.00 (the “Controller” or “we”).

We process your personal data in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR).

CONTACT WITH THE CONTROLLER

In matters related to the processing of personal data, you may contact us:

by post to the Controller’s registered office address
e-mail: info@flid-delivery.pl

SCOPE OF PROCESSED DATA

We process data necessary to:

fulfil orders (first name, last name, address, phone number, e-mail)
process payments
perform delivery
handle complaints and returns
fulfil accounting obligations
contact the Customer

LEGAL BASIS FOR PROCESSING (ARTICLE 6 GDPR)

Data are processed on the basis of:

Article 6(1)(b) GDPR – performance of the Agreement
Article 6(1)(c) GDPR – legal obligation (accounting)
Article 6(1)(f) GDPR – the Controller’s legitimate interest (handling complaints, pursuing claims)
Article 6(1)(a) GDPR – consent (e.g., newsletter)

DATA RETENTION PERIOD

Data are stored:

for the duration of the Agreement
for the period required by tax law
until claims become time-barred
until consent is withdrawn (for marketing)

RECIPIENTS OF DATA

Data may be transferred to:

companies handling electronic payments
courier companies
IT service providers
an accounting office

These entities process data on the basis of data processing agreements.

RIGHTS OF THE DATA SUBJECT

Each person has the right to:

access their data
rectification
erasure (“right to be forgotten”)
restriction of processing
data portability
object to processing
lodge a complaint with the President of the Personal Data Protection Office (UODO)

VOLUNTARINESS OF PROVIDING DATA

Providing data is voluntary; however, it is necessary to fulfil an order.

PROFILING

The Controller does not use automated decision-making or profiling within the meaning of Article 22 GDPR.

SAFEGUARDS

The Controller applies technical and organisational measures ensuring data protection in accordance with the GDPR.

The purpose of this privacy policy (hereinafter: the “Policy”) is to define the rules and conditions for processing personal data originating from natural persons (hereinafter: the “User” or “you”) who are users of the Flid Shop online store (hereinafter: the “Flid Shop Store”) available on the website, as well as personal data of other persons (including our business partners and their representatives, and persons who contact us in other matters), provided by post, electronically, by telephone, in person at the Controller’s registered office, or in any other manner.